北京金利龙宾馆

忘了是用我和我先生哪个名字预定的房间，我到这边以后就先和她们前台说的是我先生的名字，然后她们也没有认真查，其实根本就不是我先生的名字而是我的名字，因为我忘记了嘛，然后她们就告诉我说你们因为是十二点到的，那提前订的房间就已经没房了，说让我们订其他的房，我和我小孩拿那么多行李那么辛苦到了北京她们就还说我没有房了，而且根本就没有我的先生名字订的房，根本就不存在十二点前有没有房间的问题嘛，然后弄得我很狼狈的又找携程查，然后她们打电话联系查清楚以后呢，前台最后只说一句我们搞错了，就没有什么了，感觉这个前台很不好的。

This hotel is actually run by the Red Cross. The location is excellent, close to a subway station and very near a Starbucks, inexpensive eating options and interesting shops. Very little English spoken. Good sized room. Can be a little hard to find so getting to the nearest subway station and having the hotel name written in Chinese helps.

位置很好，设施比较老了，住进来为比较安静还是不错的，可以睡个好觉。在胡同里，旁边是世界知识出版社，顺带可以买几本书看看。总体还是值得入住的，能睡好觉最重要。

虽然是在胡同里，不是在大街上，但很静，步行到王府井街也不是很远，最多十分钟就到了。服务员态度也很好，打电话一叫就到了，价格也比较实惠一点，王府井周围基本上都是像天伦王朝那样的五星级酒店，一晚上要好几千呢，这里一晚上只要几百块钱，性价比很高，环境卫生都挺好，也不比别的地方差，而且房间每天早晨都会打扫一次，所有的床单，被罩都每天都换，房间很大，住两个人没问题，绰绰有余。

We were booked here for three days following a Princess cruise. The local agent at the cruise port and the transfer driver had never heard of this hotel which they found with difficulty after phoning. It is in an area which, although not far from the central area, is very poorly lit and likely to be very difficult for all but the most adventurous of foreign travellers. It is set up for Chinese and is not able to provide foreign language staff or food and is in need of cleaning and modernisation,. The local agent was as concerned as we were and stayed with us beyond the call of duty to help us find an alternative. We would have been really stuck if he had not done that because there was nobody around who could have assisted and we had no idea where to go, especially with our cruise luggage. So we did not stay there and have advised the travel agency that it is not really appropriate to allocate cruise travellers to that hotel - our advice is BE CAUTIOUS about this one!